Vinted Users Share Frustration About Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for female and kids' apparel without notifying all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Changes
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices following member complaints.